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Jan 12, 2022

Don’t you wish you had an easier time with your workflow and bringing new team members up to speed? Have you ever taken a look at your systems and processes and known that they could be optimized more effectively? Today’s guest shares how to streamline this in an easy way where it doesn’t overwhelm you!

Chris Ronzio is the founder & CEO of Trainual, an online training resource manual for your company to help train employees, contractors, and more. He was also named EY Entrepreneur of the Year in 2021 and is the author of the new book, The Business Playbook.

Chris takes his Business Playbook to a different level. Everyone wants to jump right into SOPs and their special business processes, but employees need more context than just a recipe book. People need to know why this business operates the way it does.

If you want people to grow with you, you can’t just be teaching them the nuts and bolts of the business. You have to teach them the heart and soul of the business. If you were just a random person off of the street, a business playbook needs to show them why they should care about what you do and whom you serve.

Chris wrote his book with the DIY perspective that a bootstrapped entrepreneur might have. He wanted new Founders to be able to take this book and incorporate it right away within their business ecosystem so that they can scale and grow quickly without all the startup pains entrepreneurs commonly have.


Interview Links:

Sponsored by:

Chris on LinkedIn



Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.)

Bill on YouTube


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Scaling Up is the best-selling book by Verne Harnish and our team for Gazelles Coaching, on how the fastest-growing companies succeed where so many others fail. My name is Bill Gallagher, host of the Scaling Up Business Podcast and a leading Gazelles Coach. Gazelles is the term we use for fast-growing companies.


We help leadership teams with 4 Decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth success. Scaling Up for Gazelles companies is based on the Rockefeller Habits 2.0 (from Verne’s original best-selling business book, Mastering the Rockefeller Habits).