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Nov 7, 2023

How do you react when you hear “no”? People usually view no as a setback, take it personally, and get triggered or angry.


But if you can learn to be loose and playful with every no you hear, you will find that you aren’t so deeply affected by it. When you approach no with curiosity, you might find that you can turn it into a “yes” in the future.


Great leaders know how to be playful with a no. Whether they’re trying to hire someone, supply something, or pitch an idea, leaning into possibilities with curiosity and playfulness can get the answer they’re looking for. If not now or with this situation, then in the right situation and in the very near future.



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Scaling Up is the best-selling book by Verne Harnish and our team for Scaling Up Coaches (formerly Gazelles). We share how the fastest-growing companies succeed where so many others fail.


Bill Gallagher, Scaling Coach and host of the show, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.


We help leadership teams with the biggest decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth. Scaling Up is based on Verne’s original best-selling business book, Mastering the Rockefeller Habits.


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